Google expands voice-enabled energy services with Xcel inclusion

October 30, 2018

US utility Excel Energy is working with Google to deliver tools customers can use to improve their energy efficiency and reduce bills.

Xcel Energy is launching its first set of voice actions using the Google Assistant, for customers to access information about improving energy efficiency in their homes.

The news follows last week’s announcement by Google and Tendril of their partnership in launching voice-activated energy services.

The first utility to adopt the solution is Indiana Michigan Power.

Brett Carter, executive vice president and chief customer and innovation officer at Xcel Energy, said his firm “… is always seeking ways to bring value to our customers through new energy options and enhanced service.

“We are excited to partner with Google and other tech leaders, as we create new ways to develop and deploy innovative energy solutions for our customers and leverage our investment in smart meter technology.”

Customers on Xcel Energy will use new products such as the Google Home Hub to expand Google Assistant capabilities to access energy accounts information, receive notifications and personalise energy management using voice-enabled devices such as Nest smart thermostats.

This follows Xcel introducing smart thermostat energy efficiency rebates in Texas and Colorado.

The development is expected to help the utility achieve its sustainability and renewable energy goals.

From Smart Energy